DLL Rainwear believes great customer service is an important component to every shopping experience. We do our best to go above and beyond and put the human touch into your online shopping experience.

Recently we partnered with Amazon to handle fulfillment and customer service for our products. We feel confident that Amazon will continue to provide only the best service to our customers.

If you purchased your product prior to December 30th, 2009, please contact DLL Rainwear directly so we can help with any customer service inquires you may have. If you bought your item after this date, Amazon will be able to best assist you. If you log into your Amazon account, you can access information on returns and exchanges, exchanging a broken or incorrect product, track or manage your purchases as well as get Amazon’s express customer service (click on the Yellow Contact Us button).